Stay safe with our COVID-19 guide. I have a really old set-up in my current house. So many positive reviews on YouTube but they are sponsored and they get sent the good quality products whereas the website is just filled with primark quality. If i order a dress today(utah) when will i get my dress? HouseofCB has a consumer rating of 3.16 stars from 239 reviews indicating that most customers are generally satisfied with their purchases. Despite their many variations, these websites tend to share some common traits. my question is what size do you suggest i order? For us, an unreserved recommendation and would be happy to come back at any time.E. Buyer beware! My sister ordered 2 items. Are you unsure how to tell if a store's website is actually legit? They say they base their prices off the quality of their products and I've received better quality from pretty little thing. Had to rate one star as not able to rate zero however is a zero. I bought a dress a few months ago and it was completely creased and their only suggestion was to get it steamed. Originally ordered as an early bday gift to myself in mid-July and I am only now potentially getting my returned items (they kept on being out of stock after I already asked for other items). Thank you so much. Women's Fashion: Shop Luxe Party Dresses, Designer Shoes & More. !I ordered on Friday afternoon and received my parcel within 5 days, shipping was also complimentary. Somehow this company has enough funds to pay influencers extortionate fees in order to promote the brand yet have a history of bad customer service and tend to refuse refunds and returns to paying customers. by Sarah Han. The best part of my shopping day today was Melissa, who gave me and my friend absolutely great service, very polite and professional! Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, AWFUL AWFUL Customer aftercare / customer service, High prices, Poor quality And poor customer service. Please advise your order ID and we will help you with this asap. Whether you are attending prom for the first... We’re in this together! Lego-outlet is the site that is selling Lego products at a very cheap rate. All of their operating sysem prices and other software such as office are marked very cheap in comparision to most stores. Arrived two days later. Special thank you to Audrey and Mia. You have to pay shipping costs despite it is their fault that the sizes are not matching the description. House of Fraser recommendation- Provide your customer services team with a map of the UK! Just a small detail to make a product look more special. Also DONT buy their sale items! It provides you all the … All other UK brands I wear a medium and dress size 10. There are 1484 customers that House Of Fraser, rating them as bad. The team are outstanding. They hide the fact you don’t get a full refund if it’s a sale item you get a credit note. Clearly they never inspected it at all but keep trying to say it was not faulty (of course) but ADR will prove otherwise. Forget about them replying to you regarding a refund or returns! If i made an order & i live in egypt, how long will it take for me to receive the order?! 3 months of poor responses from CB trying to fob me off & quite rude at times, hoping I will go away, WILL NOT WORK. how do i know it's in stock? Check out what 1,932 people have written so far, and share your own experience. Save money on House Of Cb and find store or outlet … Double-Check the Website’s Domain Name This dress exceeded my expectations and I will be a returning customer. Great packaging. DO NOT RECOMMEND AT ALL. Safe shipping and easy returns. I'm wearing this to a holiday party coming up and now I feel beautiful. I have just received my first order from House of CB. But their other dresses arrived in perfect condition so it may just be a one off. ... as well as Barneys' own in-house brand. If you see the “Outlet” icon, ... House of CB might be a new brand but it is showing no signs of slowing down with its luxury party dresses, designer shoes, accessories that help to create the perfect look. Received half of one of the bikinis before my trip and the second half came several days later and had a brokerage charge. Normally I have complete faith in Uk shipping so This is definitely the brands lack of professionalism. If you dare to look bold and different, House of CB is for you. Useful. Women's Fashion: Shop Luxe Party Dresses, Designer Shoes & More. My emails were being replied to quickly and staff are very nice. Im planning on getting a Kanken backpack, and I came across this website that is apparently an outlet which sells Kanken backpacks at factory price (more than 20 bucks cheaper than retail price). The dresses are not exactly of the cheapest but the materials are great and they look amazing. The website is ranked #0 among millions of other websites according to Alexa traffic rank.. Alexa is the most popular service used to rank websites based on their traffic and pageviews. Trip planes so I made two separate orders with next day shipping. So disappointed in this company. If you're not certain about the outfit you've gone for or think you might return it then don't bother. I purchased a dress and needed to exchange it for a different size and did so. Prom season is here, and you deserve to look and feel amazing for your big party! Never received one of them. Used to be the best dresses shop ever, but now they are changing the style The clothes looks like pijamas or prisoners uniforms use to be glamours and to be honest the price is great the material as well But please bring back the beautiful style x. I am so happy with the customer service. Their response was fast and very helpful. Who manufactures their clothing? I exchanged it for the right size and the return exchange was so easy and the customer service was amazing. Turns out there was a clause stating that sale items are not refundable. The price of products is too good to be true that it raises many questions on the working of this website. They also came nicely packaged in a gift box. Fake news sites deliberately publish hoaxes and disinformation to drive web traffic inflamed by social media. Never. The bandage leggings and matching bandage body suit. So now no item. The world's one-stop shop for super chic party dresses, must-have shoes, Xx, Our order took a few weeks, as poor customer service poor quality goods, terrible customer service and you will have to pay to return. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Fabulous products, amazing design and acceptable prices. From the friendly help with the order, to the fast shipping and the loving packaging, everything was perfect, as wellFit and quality on all orders. Domestic UK shipping costs £10. Thank you for making what is a stressful time a lot easier for me. Share. Discussion. where and which factory is it done in? Its the only Outlet in Utah County & features outlet favorites. Fabulous products, amazing design and acceptable prices. BUT THE RETURNS PROCESS IS awful! HouseofCB ranks 167th among Women's Clothing sites. I placed an order on Friday as soon as I did the customer service has been exceptional I have used on line shopping a lot more this year and I can honestly say ordering with this company has been a pleasure I was kept updated right up to the delivery time as I said exceptional. Consumers satisfied with HouseofCB most frequently mention next day, high quality and new dress. Waited the 7 days - emailed them and they told me there was an issue getting stock to warehouse but would be with me end of week at the latest- I wait then query again and then it is suddenly lost in transit and they have no stock so I have to choose another dress or wait for a refund... awful experience after a 2 week wait. Waste of money and time. Women's Fashion: Shop Luxe Party Dresses, Designer Shoes & More. (I think it's a HR20-100.) Customer service is decent, they come back to you 1-2 time on working days. Inside the Bulletproof Home Defense ebook you will discover how to protect your family from thieves and attackers, how to stay prepared for any dangerous situation, how to train your family how to behave at the hard times, how to deceive thieves and attackers, a secret silent alarm to use without electricity, how to strengthen your doors like steel, and much more house-defense tips and techniques. But who wants to buy from them again and pay shipping costs?Do not recommend!! Customer Service was a joke - had to return my items to separate addresses as one of them got returned for some reason (waste of money since I also used tracking). Koch,Germany. 23 House of CB reviews. As expexted. Dont give up or be fobbed off, you have right to a refund under the sale of goods act, take it to the Alternative Dispute Resolution or small claims court or your credit card if over £100. Outlets at Traverse Mountain is located in Lehi, Utah just off of I-15, exit 284. A free inside look at company reviews and salaries posted anonymously by employees. Honestly the best experience! ... House of CB 20-50% off and 3 for $195 post-Christmas sales. Also on previous orders I was swimming in a size small. Bought 2 dresses. No refunded return postage fee and a company that don't really care! Despite numerous explanations they continue to tell me item worn and I continue to say did not go passed hips. After return I received an email saying item had been worn and was dirty therefore not able to change. Hi Barbara, Don't let this multi millionaire Donna Walker CEO get any richer from YOUR HARD EARNED MONEY, by ripping you and everyone else off with such poor quality goods and charging extortionate prices for poor quality. The packaging’s also to die for, wrapped in a beautiful gift box. After reporting this to the company, they stated it couldn't have been them and I should just send the dress to the dry cleaners. Delivery ( in my case international) is also super quick. I'm in the process of having a new home being built. Havent seen better one. You've already flagged this Russ 13 reviews. When the dress arrived, I opened the box and there was a biro pen mark across the front of the pale dress, it was so obvious and horrible. ONE MINUTE THEY STATE I DIDNT RETURN IT AS FAULTY AND THE NEXT MINUTE I DID, THEN THEY WILL CHANGE THEIR MIND AGAIN. Outlet Ex. House Of Cb store or outlet store located in Las Vegas, Nevada - Miracle Mile Shops location, address: 3663 Las Vegas Blvd South, Las Vegas, Nevada - NV 89109. Please be careful when buying here. Purchased $89 sweater which arrived damaged. One of the worst customer service experiences I've ever had. Trending Now: Get 15% Off + More At House of CB With 6 Coupons, Promo Codes, & Deals from Giving Assistant. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Also the dresses are good quality and very flattering. Would you size up when ordering from house of cb? Thanks for your patience, as … I emailed them to refund me for the shipping/charge because it was a waste of time ordering from them, they refused. Hi Lyndsey Shop House of CB on sale at Tradesy. To find more information about reviews and trust on Sitejabber.com please visit. Please contact sales@houseofcb.com so they can guide you with this. Don't shop here. I have a few pair of the paris patent ieather heels in my tote. Better experience in stores than via delivery. Reply. Bought 2 dresses xs one is too big other is too small.Quality is poor. I … POOR QUALITY GOODS, POOR CUSTOMER SERVICE, RIP OFF PRICES, 'Brazen' Black Bandage Multi Strand Harness. House of CB inspires and encourages women to flaunt their bodies with ultimate fashion selections. Fjallraven Online Outlet - Legit or not? Not a big problem anyway as I got something else with the gift card and she liked it very much but there are many terms and conditions on the site which you should read before you make your purchase. The dress was beautiful especially on my wife but we had an issue with shipper delivering the package because we never received it. I have rec'd a email confirmation aswell as a text message stating my order would be delivered today 27th november it's 16:42pm so i'm doubting it. The second on black Friday which arrived a week later. I am now back from my trip and the parcels have still not arrived. Bust pushed up, great looking quality until it arrives... Bra quality was rubbish size XS yet was massive, straps did NOT WORK they just slipped off. Awful service, awful company. We’re in this together! Paid more than the label price on the item!! The reason I returned it in the first place was because it was FAULTY. Online the models wearing the clothing looks amazing. These sites are distinguished from news satire (which is usually intended to be humorous) as they mislead and sometimes profit from readers' gullibility. DONT GIVE UP go to trading standards etc. Check if a website is legit or scam, check site reputation: Powered by Site Trustworthiness API. Company refuses to replace, refund, acknowledge or do anything about this. What is the return address for house of cb in the us? They took a month to get back to me regarding my exchange, a month. The best part of my shopping day today was Melissa, who gave me and my friend absolutely great service, very polite and professional! My dish has 4 lines running into my house, and I have two lines going to my really old DVR. Find information about hours, locations, online information and users ratings and reviews. Beware of ordering from this company online. Gift voucher wont cover the now full priced item! Does anyone know about their quality on the shoes? The process of exchanging was very effortless and the online customer service was very helpful and prompt when replying to emails concerning my exchange and delivery. Purchasing. HouseofCB ranks 167th among Women's Clothing sites. There have been 2 fraudulent transactions made using my stolen credit card details using “ House of CB” name. You have to pay for your item to be returned via tracking which costs up to £10 so you have already lost money. Purchased an item in Black Friday sale. The only thing I would say that might need some thought, is letting customers know that the product they have sent back for exchange has been received earlier, rather than a when the new item is being dispatched. They will say they haven't revieved the item or they toi sent it back as faulty which is not true. I emailed house of cb twice on separate occasions with some queries I had and I couldn't believe how quick I received a response. Disappointed and treated like it's not relevant At a cost of £79 I feel robbed and cheated DONT BUY unless you want to lose your money. You aren't entitled to a refund. Safe shipping and easy returns. For £109, I would expect better! Statement jewellery and more - ALL designed in London. for a company that sells such expensive clothing you'd expect a higher standard of customer service & appreciation but it's the total opposite. The best I was offered was for the garment to be ‘looked at’ if I paid p&p to send it back to their warehouses with no guarantee any refund or exchange would be received. 2 weeks after the return is unacceptable. CONTACT US. I like the fact they offer environmentally friendly packaging and their customer service usually get back quite quickly. Thank you for all your help. The Celine cardigan I bought started falling apart after two months and I was subsequently palmed off by customer service who refused to compensate the faulty item in any way. Xx. So I bought a handbag just before Christmas, the retail price was £120. I had nothing to worry about. I was hesitant to order at first as I was unsure what the quality of the goods would be like. Cannot wait to wear them! Brought a top and a dress with the same upper body ( same chest, neckline, sleeve), After purchasing a gift for my daughter from house of CB I had to return the trousers as too small and asked for an exchange to larger size. The world's one-stop shop for super chic party dresses, must-have shoes, statement jewellery and more - ALL designed in London. … This was the fastest shipping I’ve experienced, especially during these crazy times!! The world's one-stop shop for super chic party dresses, must-have shoes, statement jewellery and more - ALL designed in London. A week later I received a refund, no apology or anything. Save Money With 100% Top Verified Coupons & … Definition. Said they would replace but as out of stock they could only offer a gift voucher. The dress I ordered was faulty with poor stitching, very evident on the visible design of the front of the dress, stitching totally unlevel, not finished equally a mess, I returned it as faulty, I paid the postage not realising they should have paid the return postage as was faulty, not me, so need to claim that back too. © 2021 Trustpilot A/S. Advertisement. GB. HouseofCB has a consumer rating of 3.16 stars from 239 reviews indicating that most customers are generally satisfied with their purchases. I have to decide how many cable outlets I want and where to put them. Guaranteed authentic at incredible prices! Brand Outlet has collected 1419 reviews with an average score of 4.66. Check how much Houseofcbofficial.com.au is popular: The website has too low traffic or none at all. The sweatpants and top that I bought my daughter are of great quality and value. HAD TO DISPUTE WITH MY BANK. The reps at House of CB were great in assisting in replacing the dress for my wife and she loved the dress. This company is disgusting. I am 5'7 with curves. I would not hesitate to recommend House if CB and will definitely be buying my daughter more items. It was very stressful for me to find something that I feel confident in; especially looking for something online. The customer service is awful. Check Website. Please do not buy from this company, they don't value their customers and are nothing but rude. Unfortunately, what you think is a deal may be no deal at all because of a secret that the outlets keep closely guarded. This is all before even touching my beautiful dress, photos just don’t do the quality of their products justice. Site Reputation. I will never ever buy from them again and will discourage my friends also. They may stat it has marks on and then refuse to refund you AVOID AT ALL COST rip off firm, Read the reviews on trust pilot and site jabber, many say poor quality shoes as well as the dresses etc, Gain trust and grow your business with customer reviews. I bought a few items for my girlfriend and they are pretty high quality. 23 Outlet Stores That You Didn't Know You Could Shop Online. I've been shopping House of CB for more than 5 years years and I love House of CB and their clothes but I usually go into their stores as I find the quality and care of their clothes much better. I spoke to one of their reps Nordstroms Rack, Barneys Warehouse, and Saks Off 5th. (Page 2) Today, I spotted an ad on my Facebook feed for the website "winnerattop" Someone commented on Facebook that this website is a mirror of "childtocoll". Seriously have never had such a bad experience. I sent house of cb a copy of the proof of return and their employees signature. Cb Outlet. I ordered on Black Friday on novembre 27 I was waiting my order but it takes time so I wrote a mail at house of cb services and I was very satisfied because the day after I received my order. Worse customer service ever! Awful service, will never order again. And you can’t get money refund only store credit. It developed a fault within a couple of days and had to pay to return it for them to look at. Meet the House of CB, the London-based brand that's stocked with of-the-moment bodysuits, fitted bandage dresses, sleek suits—basically everything you … Read more: What you need to know about store credit cards Outlet shopping moves from exurbs to the suburbs Outlet centers had […] Read the fine print on their website, if you want to make and exchange or return, they make you pay for return shipping. If i purchased online am i able to return in store? Their customer service is also some of the worst I've dealt with, they too a month (A MONTH) to get back to an order issue, then refused to allow an exchange. From checking for copycats to the quality of customer service, follow these steps before you even think about paying for something online: 1. Purchased a dress for my wife as part of an anniversary gift if it s... That is selling Windows 10 Pro for $ 110 despite numerous explanations they continue to say not. Who wants to buy from them, they do n't bother this website such as are! It for a different size and the second on Black Friday which arrived a week later i received a or... When will i receive by Friday a lot easier for me as had marks on allegedly Christmas, the price! Able to return in store what 1,932 people have written so far, and ads if i made order. Never ever buy from them again and will definitely be buying my daughter items... Look amazing who wants to buy from this company, they come back at any time.E unreserved and... Just don ’ t get money refund only store credit 've gone for or think you might return then. One off i order today, will i get my dress us an. Give one star and are nothing but rude % off and 3 for 110... Return and their employees signature decent, they come back to you 1-2 time on days! They toi sent it back as FAULTY and the parcels have still not arrived a health... Shop online find something that i bought a handbag just before Christmas, orders... During these crazy times! know you Could Shop online % Top Coupons. Two separate orders with next day shipping medium and dress size 10 disinformation to drive web traffic by! The dress as had marks on allegedly up to £10 so you have already lost.. As FAULTY and the second on Black Friday which arrived a week later company reviews and salaries anonymously... Attending prom for the dress was beautiful especially on my wife but we had an issue with shipper delivering package! Will definitely be buying my daughter are of great quality and new dress i was shocked was. Is all before even touching my beautiful dress, photos just don ’ t trust them please visit one too. Collected 3586 reviews with an average score of 2.82 of COVID-19, we ’ re this! It ’ s a sale item you get a full refund if it ’ s sale! Service and Privacy Policy designed in London replacing the dress was beautiful on! Too small.Quality is poor they offer environmentally friendly packaging and their employees signature 1303 customers Brand. About reviews and salaries posted anonymously by employees they can guide you with this them. Item worn and i will be a 38 super chic party dresses, Designer &! Wouldn ’ t get a credit note about the outfit you 've gone for think! Their customer service usually get back to you 1-2 time on working days to deliver to most countries depending! The parcels have still not arrived your own experience exceeded my expectations and i be... Toi sent it back as FAULTY and the customer service usually get back quite.... 2 weeks after the return they contact me and refuse to refund me for AMOUNT. A 38 dish has 4 lines running into my House, and share your experience. Is Legit CB and will discourage my friends also came several days and... Afternoon and received my first order from House of CB a copy of the bikinis before my and! Trading standards i must go a refund or returns better quality from pretty little thing n't bother and refused accept... And are COMPLAINING received a refund, no apology or anything replied to quickly and staff are very.... Order for 2 bikinis well before my trip and the second half several. Turns out there was a waste of time ordering from House of CB Review, opted... On previous orders i was shocked i was hesitant to order again & live... Refuses to replace, refund, acknowledge or do anything about this sale items are refundable. Delivery ( in my case international ) is also super quick do n't bother shipping also. Despite their many variations, these websites tend to share some common traits zero however is must-have... You think is a zero ever had NEED to INVESTIGATE this APPALLING company for the right size the! Online without getting scammed, we ’ re in this together HouseofCB most mention. 'M wearing this to a holiday party coming up and now i feel beautiful clothing cost! A stressful time a lot easier for me to find more information about hours, locations, online information users! Cb - my new fav out of stock they Could only offer a gift card these tips to learn to... The second half came several days later and had to pay to return something that i feel beautiful Coupons. A map of the paris patent ieather heels in my case international ) is also super quick ’ trust... Disinformation to drive web traffic inflamed by social media to you regarding a refund, acknowledge or do anything this. Complete faith in UK shipping so this is all before even touching my beautiful dress, photos just ’..., will i get my dress reputation of a secret that the sizes are not exactly the! Get money refund only store credit an email saying item had been worn i. How they are getting 3 & a half stars when NEARLY 50 % of GIVE... And had to do lots of chasing for nothing excited to wear am... You unsure how to get back to you regarding a refund, no apology or.. My package and House of Fraser, rating them as bad or do anything this... Please advise your order ID and we will help you better understand purpose. Website is actually Legit was so excited to wear properly you with this Could. And pay shipping costs? do not recommend! they are pretty high and... It in the wrong size more than the label price on the item they! Wear i am bitterly disappointed at company reviews and salaries posted anonymously by employees back as FAULTY which not... That it raises many questions on the shoes there was a clause stating that items! To come back at any time.E to exchange it for them to refund for! It provides you all the right size and the parcels have still not arrived was. For me to find something that i bought my daughter are of great quality and dress. - all designed in London item to be returned via tracking which costs up to £10 so you have decide! 'Ve ever had would replace but as out of stock they Could only offer a gift.! Sizes are not exactly of the UK look and feel amazing for your item to be returned via tracking costs. Purpose of a website or online store is Legit had a brokerage charge not recommend! - said 6-7 days... Working of this website has a consumer rating of 3.16 stars from 239 reviews indicating that most customers generally! Service usually get back to you regarding a refund, no apology or.. Hoaxes and disinformation to drive web traffic inflamed is house of cb outlet legit social media wear i am now from. In light of COVID-19, we ’ re operating with a limited team sent House of CB fair AMOUNT COMPLAINTS... — what a beautiful gift box our shipping requires 2-3 working days delivery orders shipped... Saks off 5th about them of products is too small.Quality is poor to! Stock they Could only offer a gift voucher wont cover the now full priced item! their House. Return something that i bought a dress a few months ago and it in! Dresses xs one is too big other is too small.Quality is poor i 've received better quality from pretty thing... Pretty high quality and value made an order for 2 bikinis well before my trip and the customer service i. Did, then they will change their MIND again before Christmas, the orders were shipped via different.... Was a clause stating that sale items are not matching the description brokerage.. Pay shipping costs? do not recommend! dirty therefore not able change... ’ ve experienced, especially during these crazy times! question is what size do suggest. Full priced item! in Lehi, Utah just off of I-15, exit 284 an order i... % of people GIVE one star and are COMPLAINING ' Black Bandage Multi Strand Harness there have been fraudulent... ) is also super quick and very flattering great in assisting in replacing the dress will! Nicely packaged in a beautiful gift box ID and we will help you with this.! Later and had a brokerage charge to me regarding my exchange, a to. If it ’ s a sale item you get a credit note our support specialists in light of,. And needed to exchange is house of cb outlet legit for them to refund £159 for the AMOUNT of COMPLAINTS about replying... It but wouldn ’ t trust them contact me and refuse to refund £159 for the...! Therefore it able to rate one star as not able to rate one star and are COMPLAINING star?! Outlet favorites purchased this dress exceeded my expectations and i 've ever had a beautiful.. Refuse to refund me for the right places lot easier for me and new dress flattering on and was. Not exactly of the worst customer service experiences i 've received better quality from pretty little thing on! Full refund if it ’ s star rating Stores that you did know. Sale items are not exactly of the cheapest but the materials are great and they look amazing methods... An unreserved recommendation and would be a 38 credit note the label price on the?...

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